rs77's Privacy Policy

1 Introduction and Scope of This Policy

rs77 (referred to hereinafter as "we", "our", or "the platform") provides a safe, reliable, and transparent online betting and casino experience for Bangladeshi users. When you register with rs77, visit our website, or use any of our services, certain information naturally reaches us. This privacy policy clearly explains how that information is collected, for what purposes it is used, where it is stored, and what your rights are.

This privacy policy applies to all digital services of rs77, including our main website, mobile-optimized version, and other related services. By agreeing to this policy, you confirm that you have read and understood it in full and that you consent to the processing of information as described herein.

2 What Information We Collect

2.1 Information You Provide Directly

When you create an account with rs77 or use our services, the information you voluntarily provide includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket, or bank account)
• Login credentials (in encrypted form)
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Your activity on the site and session logs
• Data obtained from cookies and similar tracking technologies
• Referral source and page navigation data

2.3 Transaction-Related Information

For the purpose of monitoring and protecting financial activity, we keep records of all deposits, withdrawals, and betting activity. This helps prevent fraud and ensures responsible gaming.

3 How Your Information Is Used

rs77 uses the information it collects only for the following legitimate purposes:

3.1 Providing and Operating Services

Your information is used to create and manage your account, process transactions, keep track of wins and losses, and maintain necessary communication with you.

3.2 Identity and Age Verification

rs77 provides services only to individuals aged 21 and above. Confirming your age and identity is required during the account verification process. Information provided during this process is stored with strict confidentiality.

3.3 Security and Fraud Prevention

We operate advanced security measures to protect your account and funds from unauthorized access, suspicious activity, and financial fraud.

3.4 Improving Customer Service

Based on your usage experience, support history, and preferences, we continuously work to improve our services.

3.5 Responsible Gaming

We monitor your betting patterns to ensure responsible gaming. If any unusual or concerning activity is observed, we may alert you or offer assistance.

3.6 Legal and Regulatory Obligations

Certain information must be used and retained to meet applicable legal requirements, comply with anti-money laundering (AML) regulations, and respond to lawful requests from the relevant authorities.

4 Information Sharing and Disclosure

rs77 does not sell or rent your personal information to any third party. However, some information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure management. These partners receive only the information necessary for their specific tasks and operate under strict confidentiality agreements.

4.2 Legal Obligations

If we are legally required to disclose information as part of a court order, government directive, or other lawful legal process, we will provide the necessary information in compliance with applicable law.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will notify you before any such change takes place.

5 Cookies and Similar Technologies

The rs77 website uses cookies and similar technologies. Cookies are small data files stored in your browser.

5.1 Cookies We Use

• Essential cookies: Required for the basic functionality of the site, such as maintaining login sessions
• Functionality cookies: To remember your preferences and settings
• Analytics cookies: To understand usage patterns and improve service quality
• Security cookies: To detect and prevent fraudulent activity

5.2 Cookie Controls

You can disable cookies by going into your browser settings. Please note, however, that disabling essential cookies may cause some basic functions of the platform to not work properly.

6 Data Security Measures

rs77 uses industry-standard security technologies and processes to keep your personal information safe:

However, no digital system is 100% secure. We therefore also ask you to keep your account password strong, change it regularly, and never share it with anyone.

7 Data Retention Period

rs77 retains your information only for as long as necessary. Retention periods are determined based on the following factors:

• Account information is retained for as long as the account remains active
• Financial transaction records are kept for a specified period in accordance with legal obligations
• Even after an account is closed, some information may be retained for a limited period for potential dispute resolution and legal needs
• Security logs are automatically deleted after a specified period

For more information about specific retention periods, please contact our customer support team.

8 Your Rights and Controls

You have certain important rights regarding your personal information. rs77 respects these rights:

8.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will provide that information within a reasonable time of receiving your request.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary corrections as quickly as possible.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, where it is necessary to retain information due to legal obligations or legitimate business reasons, complete deletion may not be possible.

8.4 Right to Object to Processing

In certain cases you may object to the processing of your information. For example, if you wish to opt out of marketing communications, you may withdraw that consent at any time.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us. After verifying your identity, we will respond to your request as quickly as possible.

9 Protection of Underage Users

rs77's services are for individuals aged 21 and above only. We do not knowingly collect any information from minors or create accounts for them.

If you suspect that a child has created an account on our platform without permission, please contact our customer support immediately.

10 Policy on Data Transfers

Some of our technology service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure, however, that:

• Any data transfer is conducted under appropriate protective measures
• Third-party service providers maintain standards equivalent to this privacy policy
• International data protection standards are followed
• Appropriate agreements are signed before any data transfer

11 Policy Changes and Updates

rs77 reserves the right to change or update this privacy policy from time to time. Reasons for changes may include:

• Changes in legal or regulatory requirements
• Introduction of new services or technologies
• Improvements to security measures
• Keeping in line with industry best practices

For significant changes, we will notify you through your registered contact details or post a clear notice on the website. Continued use of the platform after any changes will be taken as your agreement to the updated policy.

The "Last updated" date shown at the top of this page always indicates the date of the most recent version.

12 Third-Party Links and Connections

The rs77 platform may contain links to third-party websites, such as payment gateways or game provider sites. These external sites have their own privacy policies and rs77 has no control over them.

We advise you to read the privacy policy of any third-party site before visiting it. rs77 is not responsible for the privacy of your information on third-party sites.